Annawigs is based in Los Angeles, California. To provide the highest level of service and reliability, all U.S. orders are shipped directly from our Los Angeles warehouse. For our domestic customers, this means faster transit times, delivery via trusted local carriers (such as USPS and FedEx), and a completely duty-free shopping experience.

1. Track Your Transformation

• Order Confirmation: As soon as you complete your purchase, a confirmation email with all details will be sent to your inbox. Our artisans will begin preparing your order immediately.

• Real-Time Tracking: Once your package is dispatched, a tracking number will be sent via email. You can also monitor your shipment's journey directly from your Account Page.

2. Shipping Options & Timelines

We offer a range of shipping methods to suit your needs. All orders are handled by trusted global carriers, including DHL, FedEx, USPS, TNT, OCS, and UPS.

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3. Essential Shipping Details

To ensure your luxury hairpiece arrives safely and on time, please keep the following in mind:

• Processing vs. Delivery: Delivery time does not include processing time. "Processing" is the time we take to prepare and quality-check your order.

• Customization: If you require customization or monogramming, please allow 4 or more additional working days for processing.

• Physical Addresses Only: We are unable to deliver to P.O. Boxes or Military Addresses (APO, FPO). Please provide a physical street address.

• Address Accuracy: Double-check your shipping address before and after placing your order. Changes made after dispatch may incur additional re-routing charges.

4. Customs & Import Duties

Annawigs is proud to serve clients worldwide. Regarding international taxes and duties:

• U.S. Customers: Because we ship domestically from Los Angeles, U.S. orders do not incur additional import duties.

• International Customers: Any customs fees, import duties, or local taxes are determined by the destination country’s government and are the sole responsibility of the recipient.

• Fee Disclosure: These additional charges are not included in the product price or the shipping cost paid at checkout. As regulations vary by country, we recommend contacting your local customs office for specific details before ordering.

Contact Us

If you have any questions regarding your shipment or order status, please reach out to our support team: 📩 service@annawigs.com